Build lasting relationships with a complete player management system
Player history and activity tracking
Every player gets a comprehensive profile. Track their visit history, tournament results, and preferences. Know your regulars and recognize new faces. Use notes to remember important details that improve their experience.
Self-service registration & profile updates
Let players create and update their own profiles. They can manage their contact preferences, view their history, and register for upcoming events. Reduce your front desk workload while giving players the autonomy they want.
Built for how your room actually runs
Membership rooms
Rooms that charge dues to cover operating costs, with members paying monthly, annually, or per season. Collect dues however your room already does (cash, check, or whichever external method fits), and staff record who is paid up in the admin. Next Up Poker tracks tier, expiration, and renewal in one place so your hosts can see at a glance who is current. Expired memberships retain their visit history, so a returning member picks up where they left off.
No-rake time-charge rooms
Rooms that charge for table time instead of raking the pot. Configure the time-charge however your room actually bills: thirty-minute increments, hourly rates, prepay blocks, or per-dealer-shift where every player seated during a shift is logged as owing for that period. Next Up Poker tracks what each player owes and surfaces it in the admin; staff collect at the table or front desk as the room's process works. Time-charge is the design center for Next Up Poker, not an adaptation.
Hybrid and league rooms
Rooms that blend dues, time-charge, tournament buy-ins, and seasonal league points. Track leaderboards across multiple sessions, apply member discounts to tournament entries, and give season passholders a distinct tier. Room operators mix the pieces their format needs without the software forcing one model.
Remember every regular
Every visit writes a record: arrival time, tables and tournaments joined, session duration, cashouts. Hosts do not have to log anything manually. The history builds as the player plays.
The player profile also carries free-form notes for staff. Favorite game, preferred stakes, birthday, food allergy, the nickname they go by at the table. Anything the host wants to remember. Notes are visible to staff, not to the player, and stay with the profile across years.
Your regulars notice when the host remembers what they drink and which game they sit down at first. The profile is what makes that possible without asking your staff to memorize two hundred names.
Your data is your data
Member lists and player profile information export to standard CSV files. If you ever need to move your contact data somewhere else, pull an export from the admin and you have it. Full game and session history is not a default export, since that data would not map cleanly to another platform anyway. If you have a specific data need, contact us and we will work through it.
The room's contact data is yours, not held behind a proprietary format.
Membership questions
Yes. Most rooms run at least two tiers (regular members and guests), and often a premium tier for weekly discounts or reserved seating. Next Up Poker supports multiple tiers with tier-specific pricing, access rules, and tags for SMS segments if you have the SMS add-on.
Dues collection happens offline, however your room handles it. Next Up Poker tracks who is paid up, which tier they are on, and when their membership expires. Staff mark members as paid in the admin after collecting, and the system surfaces renewal reminders as expirations approach. Expired memberships retain their history so returning members pick up their profile intact.
Next Up Poker does not enforce membership. It informs it. Any registered player can be seated, whether or not they are a formal member or paid up. The system surfaces their status (current member, expired, unpaid) in the game view so the floor manager can take whatever action your room's policy calls for. Some rooms require dues before seating. Others let guests play and decide case by case. The software leaves that judgment to the room.
Yes. The player profile carries free-form notes for staff plus structured fields for preferred games, stake comfort, dietary notes, birthday, and anything else your hosts want to remember. Notes are visible to staff, not to the player.
Admin gives you a CSV export of your member list and profile information. For anything beyond that (specific reports, filtered exports, one-off data pulls), contact us and we will work with you on it.
Ready to run your memberships on Next Up?
Book a demo and we will walk through a typical member signup, a dues renewal, and a visit log for the model your room uses.